{"id":9248,"date":"2020-08-24T09:36:34","date_gmt":"2020-08-24T06:36:34","guid":{"rendered":"http:\/\/gptest.online\/eternitycook\/?page_id=9248"},"modified":"2024-02-28T13:56:32","modified_gmt":"2024-02-28T10:56:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.eternitycook.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]<div class=\"ts-heading heading-4 default\"><h4>What is EOS 800\u00b0?<\/h4><\/div>[vc_tta_accordion active_section=&#8221;&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;Why Enamel-On-Steel?&#8221; tab_id=&#8221;1598250965752-0b4be77f-0b25&#8243;][vc_column_text]Enamel-On-Steel is the most energy efficient, safe and healthy technology on cookware.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Are Aliminium based products healthy?&#8221; tab_id=&#8221;1598250965775-c3842782-b07b&#8221;][vc_column_text]Definitely not, any scratch on the product may cause unhealthy cooking and results.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is the difference in PRO 800 collection?&#8221; tab_id=&#8221;1598264208087-8dce0ff8-7b88&#8243;][vc_column_text]PRO 800 is a state of the art collection being produced with very strong steel base and is three times coated with enamel so that it provides energy efficiency, healthy and safe environment for a professional cooking experience.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is EN-ERGIA same with PRO 800 ?&#8221; tab_id=&#8221;1598264361184-026357a7-9c44&#8243;][vc_column_text]Lighter inn means of steel base but has most of the specs of PRO 800 series.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ts-heading heading-4 default\"><h4>Payment information<\/h4><\/div>[vc_tta_accordion active_section=&#8221;&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;Do You Ship Internationally?&#8221; tab_id=&#8221;1598264624793-05a45e9c-34ef&#8221;][vc_column_text]Yes, we ship from United States to Europe, Middle East and even Far East. For international orders, please contact us.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1598267343225{margin-bottom: 40px !important;}&#8221;][vc_column]<div class=\"ts-heading heading-4 default\"><h4>Orders and returns<\/h4><\/div>[vc_tta_accordion active_section=&#8221;&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;How do I place an Order?&#8221; tab_id=&#8221;1598265478556-bf261235-254c&#8221;][vc_column_text]Click on a Product Photo or Product Name to see more detailed information. To place your order, please contact our Pendik Factory (Main Office).[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Who Should I Contact If I Have Any Queries?&#8221; tab_id=&#8221;1598265478601-c6dc5cee-cfb7&#8243;][vc_column_text]You can contact our customer support team by provided email or phone. In case, it\u2019s not convenient to talk, you can come to our office to make your request.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1598267056281{margin-bottom: 0px !important;padding-top: 40px !important;padding-bottom: 40px !important;background-color: #ededed !important;}&#8221; el_class=&#8221;or_sss_row&#8221;][vc_column][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">Any unanswered questions?<\/h3>\n<p>[\/vc_column_text]<div class=\"ts-button-wrapper\"><div class=\"ts-shortcode-custom-style hidden\">.ts-button-wrapper a.ts-button-1{background:#cd3339;border-color:#cd3339;border-width:1px ;color:#ffffff;}.ts-button-wrapper a.ts-button-1:hover{background:#444444;border-color:#444444;color:#ffffff;}<\/div><a href=\"\/en\/contact\/\" target=\"_blank\" class=\"ts-button ts-button-1 medium  \">Contact Us<\/a><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_tta_accordion active_section=&#8221;&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;Why Enamel-On-Steel?&#8221; tab_id=&#8221;1598250965752-0b4be77f-0b25&#8243;][vc_column_text]Enamel-On-Steel is the most energy efficient, safe and healthy technology on cookware.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Are Aliminium based products healthy?&#8221; tab_id=&#8221;1598250965775-c3842782-b07b&#8221;][vc_column_text]Definitely not, any scratch on the product may cause unhealthy cooking and results.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is the difference in PRO 800 collection?&#8221; tab_id=&#8221;1598264208087-8dce0ff8-7b88&#8243;][vc_column_text]PRO 800 is a state of the art collection being produced with [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.eternitycook.com\/en\/wp-json\/wp\/v2\/pages\/9248"}],"collection":[{"href":"https:\/\/www.eternitycook.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.eternitycook.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.eternitycook.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.eternitycook.com\/en\/wp-json\/wp\/v2\/comments?post=9248"}],"version-history":[{"count":27,"href":"https:\/\/www.eternitycook.com\/en\/wp-json\/wp\/v2\/pages\/9248\/revisions"}],"predecessor-version":[{"id":9709,"href":"https:\/\/www.eternitycook.com\/en\/wp-json\/wp\/v2\/pages\/9248\/revisions\/9709"}],"wp:attachment":[{"href":"https:\/\/www.eternitycook.com\/en\/wp-json\/wp\/v2\/media?parent=9248"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}